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Case studyTrades · Maidstone, Kent

From word of mouth to 29 quote requests a month

Hartley & Sons have roofed Kent for three generations. Their work was good, but they were invisible online. We rebuilt the site around a quote form and ranked them in every town they cover.

Client
Hartley & Sons Roofing
Team
11 staff, family-owned
Services
Website Design, SEO
Timeline
Live in 5 weeks
Plan
Starter · £149/month

Results

Quote requests
From7to29per month, averaged over six months
Local rankings
From0to14searches where they rank first
Mobile load time
From6.8sto1.1son a mid-range phone over 4G
Payback
From—to9 wkuntil new jobs covered the plan

01 · The problem

Good work, a full diary in summer, and nothing in winter

Almost every job came from a past customer or a neighbour. That worked while the older generation ran the firm, but it left the diary empty from November to March. The old site was eight years old, did not work on phones and had no way to ask for a quote.

  • 0enquiries from the website in the previous year
  • 8 yrssince the site was last updated
  • Page 4on Google for “roofer Maidstone”

02 · What we did

A site built around one action, then found for every town they cover

We spent a morning on site with the team to learn how a job is quoted, then designed backwards from that conversation.

  1. A quote form that asks the right questionsWeek 1–2

    Roof type, the problem, a photo and a postcode. The team can now price most jobs before a site visit.

  2. A fast, mobile-first rebuildWeek 2–4

    Most visits come from a phone, often from someone standing under a leak. Every page loads in about a second.

  3. A page for every town they coverWeek 4–5, then ongoing

    Fourteen local pages with real projects from each area, plus a Google Business Profile we manage monthly.

03 · The outcome

Winter stopped being the quiet season

Quote requests passed the old summer peak in the second month after launch and kept climbing through winter. The team hired a fourth crew in January.

Quote requests per month
Quote requests per month, launch in Jul
Month Requests
Mar6
Apr7
May5
Jun8
Jul (launch)14
Aug19
Sep22
Oct25
Nov27
Dec29
Jan31
Feb29

“We paid the first month and had more quote requests by the third week than in the whole of the previous quarter.”

Mark HartleyDirector, Hartley & Sons Roofing

04 · Services used

Two services, one monthly payment

  • Website Design

    • Mobile-first rebuild
    • Quote form with photo upload
    • Hosting and care included

    From£149/mo

  • Search Engine Optimisation

    • Fourteen local town pages
    • Google Business Profile management
    • Monthly ranking report

    From£349/mo

Run a local business?

Get the same for your business

The same site and local SEO setup, adapted to your trade and your towns. Twelve monthly payments, no interest, and work starts the week you sign.

  • Live in 4–6 weeks
  • VAT included
  • Free to cancel before kickoff
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